Solutions Support Engineer

Provide expert-level technical support for Wiz cloud-native security platform.

• •Join Wiz, Inc. as a Solutions Support Engineer to provide expert-level technical support across the Wiz cloud-native security platform.
• •Key Responsibilities Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, identity & access management, network analysis, and data security.
• •Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms
• •including IAM/permissions issues, network connectivity, API authentication, and scanning infrastructure.
• •Analyze vulnerability findings
• •triage false positives, validate detection accuracy, investigate SBOM/SCA results, and assess secret detection and patch management coverage.
• •Requirements 5+ years of hands-on technical experience in customer support, technical support, system administration, or a related customer-facing role. 2+ years working with cloud platforms (AWS, Azure, GCP)
• •including IAM, networking (VPCs, security groups, firewalls), and core compute/storage services. 1+ years of hands-on experience deploying, managing, and troubleshooting production Kubernetes clusters and containerized applications.